2026 Online Training Classes

July 21, 2026

One-Day Course; 7 Contact hours – 8:00 AM – 4:00 PM Pacific – Online Zoom

Healthcare professionals and emergency responders face extraordinary stressors in the crisis environment daily. Factor in staffing shortages, corporate financial constraints, long work hours, unrealistic rotations and shifts, dying clients and patients, and increasingly complicated situations, the constant technological challenges seem overwhelming at best. Now add in the personal stressors of family, finances, time away from home, the need for continuing education, fragile interpersonal relationships, and crisis becomes an ongoing event with little relief in sight. During this age of uncertainty – especially during pandemic, all these stressors seem to have been exacerbated and recognizing stress and its manifestations seems irrelevant. Critical incidents, adverse events, medical and operational errors, near misses, disclosure, reporting, and moral injury and second victimization seem to be expected even when unwanted. It’s important to know that these do not exist in isolation – they are on a continuum of crisis. Is there a balm in Gilead for responders – healthcare and emergency personnel? Talking about stress and manifestations of stress will be inadequate for resilience and fitness. Awareness, stabilization, mitigation, and restoration in new ways will be necessary.
What you will learn:

• Unseen dangers for healthcare and emergency responders
• Typical unidentified reactions and problems
• Four causes of stress injury
• Differences in burnout, empathy fatigue, compassion fatigue, second victim syndrome
• How inner conflict, moral conflict, moral injury, Second Victim Syndrome and PTSD are related
• How to live courageously in a post COVID world

August 11, 2026

One-Day Course; 7 Contact hours – 8:00 AM – 4:00 PM Pacific – Online Zoom

Operational Stress First Aid (OSFA) is a unique program to teach psychological first aid to first responders and others who are susceptible to stress injury. The program was originally developed by Department t of Defense for the Marines is used to prevent, identify and treat stress problems caused by operations, critical events and personal or family crisis situations. The goal of OSFA is to build resiliency and awareness, and to keep personal fully functional. The program also includes tools to assist leaders and personnel to take appropriate actions to restore personnel to full function and readiness when necessary. The principles of this class are foundational to all psychological first aid and resources reference legitimate and credible crisis intervention organizations.
What you will learn:

• Four sources of stress injury
• Understand the operational stress continuum illustrated by 4 colors
• Signs and symptoms of stress injury
• Leadership functions during stress
• How to do an after-action review
• Understanding checklist to determine level of stress

September 22, 2026

One-Day Course; 7 Contact hours – 8:00 AM – 4:00 PM Pacific – Online Zoom

Children are exposed to many challenging situations. The frightful events of the last century are almost commonplace, and new challenges threaten the daily lives of children. Most children in the twentieth century had never heard the word “terrorism.” Yet, the children of the twenty-first century know first-hand the meaning and implications of that word.

Supporting children after disasters – natural, man-made, and hybrid – is a specialty for some disaster responders. It is collateral duty for other responders. Either way, we know that children are impacted by all these disasters, and we know that meeting children’s needs are a little different than the needs of adults.
What you will learn:

• Foundation of disasters and crises
• Foundations for supportive action for children
• Relevant theory and research to support children after disasters
• ACEs, Erickson, Bowen, Cannon
• Children’s reactions to disasters
• Post-traumatic stress, acute post-traumatic stress, PTSD
• Effect of trauma on learning
• Screening for basic needs, safety, social support, and referrals
• Supportive actions – techniques, family support, collaborative support
• Profession supportive services
• Unique supportive actions
• Keeping fit as a Children’s Disaster Responder

October 7, 2026

One-Day Course; 7 Contact hours- 8:00 AM – 4:00 PM Pacific – Online Zoom

Critical events, disasters, death, and trauma – they shatter our lives and we feel the emotional impact in every part of our life. While we attempt to cope and adjust, we also feel the impact on our relationships. Understanding stress reactions that result from trauma and critical events is a starting point to understanding why relationships suffer. Recognizing signs and symptoms of relationship crisis helps reduce the risk of damaged relationships. Awareness of how depression affects relationships also helps manage the relationship crisis. When relationships are damaged or even broken, there’s hope for healing, repair, or resolving the issues that cause the difficulty. Many seek personal restoration of relationships, and others will seek restoration of family and even professional relationships. Awareness, assessment, preparation, and implementation of relationship theory, principles, and practice will help manage relationships in crisis.
What you will learn:

• How relationships are impacted during crisis and the needs that emerge
• Learn the interrelatedness of individuals and how they react during crisis
• Learn how trust is damaged and can be restored during crisis
• Learn how distress causes emotional fear dancing during crisis
• Learn to communicate more effectively for understanding during crisis
• How to respond to conflict during crisis
• How to deal with angry people during crisis
• How and why to confront during crisis
• How to maintain, build, or restore resilient relationship during crisis