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Crisis Care in Diversity (CCD)

One-Day Course; 7 Contact Hours

Crisis intervention teams encounter people from diverse backgrounds, beliefs, values, and expectations. Understanding the worldview of those we serve is essential in providing helpful, appropriate care in the midst of crisis. Cultural sensitivity incorporates the benevolent, considerate connection with people that encourage the ability to learn about and get to know people who are different from you, thereby creating a feeling of wanting to respond and serve them better.

What you will learn:

  • Gain cultural awareness and increase cultural knowledge
  • Learn common diversity issues encountered by crisis response teams
  • Learn some specific interventions used in diversity
  • Learn the difference between culture, race, ethnicity, and cultural identity
  • Learn some core competencies for emotional and spiritual care
  • Learn some good practices for appropriate crisis care